3 / 39 Campbell St 4066 Toowong, QLD
Phone: 1300 662 209

All you need to know about FTTC

So what is FTTC?

FTTC is a new nbnTM technology that is coming to various suburbs in Queensland and other states. FTTC stands for Fibre To The Curb, and describes a new way of nbnTM delivery. It involves laying fibre optic cables in existing underground pipes that run along streets, and on telegraph poles. The telecommunication distribution point for homes and business premises they connect the fibre to the existing copper cabling on the premises. This results in fibre even closer to the property than FTTN (Fibre To The Node) which translates to even faster speeds! After connection to the fibre optics, VDSL technology is used to send high speed internet into the home or business premises. What this means is reduced need for access to the property and limiting the civil work required for completion. This also means that nbnTM will be able to deliver even faster internet speeds compared to FTTN configurations, for cheaper than FTTP.

With less copper to rely on, it is also expected that FTTC will be more reliable than FTTN. That is due to less of the all-too-common copper faults causing outages. The expected number of FTTC receiving properties has reached a million properties. If you live in Queensland or New South Wales you can find out if you're on that list below.

telecommunications pit

Netcomm Wireless have been chosen by nbnTM to provide equipment for the fibre optic signal distribution connecting to copper cables. The equipment will be placed underground in the Telecommunications Pits (pictured right), and also possibly telegraph poles. Power runs from the home to the device to power it.

If your area is receiving FTTC and you need nbnTM compatible phone systems, or would just like further information, please don't hesitate to contact us!

How to set up FTTC

1. An active nbn broadband service. You should be notified by SMS an/or email when it is activated.
2. An nbn FTTC Network Connection Device (NCD). These are and remain the property of nbnco and shouldn't be removed once installed. If no NCD is present when you place an order, contact your telecommunications provider to supply you one.
3. An nbn-ready modem allowing you to change the VDSL setting. It is required to configure the service.
4. The power supply cables for your modem and NCD. If you need a replacement for any reason, take care to note the Rated Input on the device's barcode sticker (e.g. 12V/2A) and buy a matching cable.
5. An RJ11 phone cable (generally incleded with the modem or NCD).
6. A cat 5e or cat 6 ethernet cable (which should be included with your modem or NCD).
7. (optional) Additional ethernet cables (cat 5e or cat 6) if you want to connect devices to your modem via ethernet.
FTTC modem setup and connection:
wall socketsStep 1: Find the network wall socket in your home - this is the wall socket that was previously used to plug in a modem for ADSL broadband. They're most commonly found in the main living room space or bedrooms, but sometimes they're in the kitchen area. It should look something like the photo.
Step 2: You will need to make two electrical outlets available, one for the modem, the other for the NCD.
powerStep 3: Take the NCDs network power supply cable and use it to connect your NCD to the wall outlet and turn on the power.
modem powerStep 4: Plug in the modem's power cable to a wall outlet and turn on the power.
wall socket portStep 5: Take your RJ11 phone cable (these are typically white/grey and thinner than Ethernet cables) and plug it into the NCD's wall socket port.
Step 6: Take your RJ11 phone cable (looks like an ethernet cord but thinner and white/grey) and plug it into the telephone wall socket. Don't use a line splitter.
gateway portStep 7: Take your Cat 5e/Cat6 Ethernet cable (usually yellow, blue or grey but other colours are possible) and plug one end into the NCD's gateway port.
WAN portStep 8: Plug the other end of the Ethernet cable into your modem's WAN port.
ethernet portsStep 9: If you have a computer nearby that you'd like to connect via Ethernet, take an additional Ethernet cable and plug one end into any one of the modem's Ethernet ports - most modems have 4 of them.
SSID and passwordStep 10: If you want to connect devices by wifi, modern modems will usually broadcast the WiFi network asw soon as they're plugged in. You can find the credentials on the device, SSID denotes the network name, and the password is usually labeled as WPA or WPA/PSK.


- Agnes Water
- Albion
- Ashmore
- Aspley
- Beerwah
- Boyne Island
- Bundamba
- Brassall
- Calliope
- Charlotte
- Gladstone
- Inglewood
- Ipswich
- Kooralbyn
- Landsborough
- Maryborough
- Moura
- Mount Tamborine
- Rothwell
- Salisbury
- St George
- Winton
- Woodford
- Ballina
- Bega
- Bellingen
- Braidwood
- Burwood
- Casino
- Coolamon
- Crescent Head
- Currarong
- Dorrigo
- Edensor Park
- Finley
- Frenchs Forest
- Greenwell Point
- Haymarket
- Hornsby
- Howlong Miranda
- Kensington
- Kurrajong
- Lake Cathie
- Liverpool
- Manilla
- Merimbula
- Mona Vale
- Moruya
- Narooma
- Narrabri
- Nords Wharf
- Nyngan
- Orchard Hills
- Portland
- Rockdale
- Ryde
- Silverwater
- South West Rocks
- Springwood
- Tenterfield
- Tocumwal South Sydney
- Tuross Head
- Uralla
- Walcha
- Walgett
- Warialda
- Woolgoolga

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