Excellent service, I made contact and had my requests sorted within an 1 hour. I had previously spent 30 mins on the phone to Telstra and 30 mins in a store with a number of emails going back and forth to no avail. Megan from Provisioning Key Communications was a champion and sorted my issues. Thoroughly recommend!
Key Technologies are my go to for all technology needs for my business, both in Brisbane and Perth, ensuring our day to day operations run smoothly. Their team is experienced, patient and prompt to help any IT request. With Key Technologies support we now have confidence that our computer and telephone systems are compliant, up to date and safe.
Our IT systems were out dated & we were looking for a company that provided a holistic IT solution to keep our business safe & secure. We engaged Keycomm to do an IT audit which highlighted key areas within our IT systems that were at risk. We rely so heavily on our computer systems, so it was important that we found a reliable IT provider that is proactive rather than reactive. We moved our systems across to Keycomm with very little interruption to the business & the whole process was as painless as possible. We are very pleased with our new IT infrastructure. All the staff at Keycomm are very helpful with no problem too big or small. Thank you Keycomm for your outstanding service.
Our business has been working together with Key Communications for roughly 14 years now. Looking after our fixed, mobile and internet services as well as phone systems and data cabling, the team have always been professional, efficient and competitive. Keycomm has taken the time to understand our business needs, suggesting products that suit our needs accordingly. Thank you to everyone at Keycomm for the continued support.
City Auto Repair Service has been using Key Communications now for about 2 years . They installed a new phone system, we were concerned about new systems getting installed, you have heard of the horror stories. Keith was a legend all done no hiccups very professional and helpful. Key Communication set up a new and fresh Web site for us with the Help of Marilize. She was very professional and treated all my questions or queries with respect. Managing mobile and fixed line communications was a nightmare with the last provider, we had separate bills for different phones. The friendly, pro-active approach delivered by Warren had sorted it all out now one account for everything. Now we can get the best from Telstra at all times. The follow up service is great. Emails go out to us when they are on annual leave or if there is an internal problem with contact number on who to call if we have any issues. You can’t get any better service than that. We thoroughly recommend Key Communications to any business
The Key Comm Web team has been a monumental help with getting the website the way we wanted it and nothing has been a fuss! I certainly appreciate the ease of it when doing quick updates, but where it counts is when clients comment how easily they've navigated themselves around the site, and they make those same comments. Can't get any better service from a web team than that!
Key Communications has helped us move our business to digitally market Sureline Body Repairs, made the process easy for us. Key Communications has provided an excellent service in web design and setting up our emails, listing our website so people can find us and also designing a site we can edit ourselves if we so choose. We are pleased with the outcome and the response from our clients and other businesses was good to hear. We would fully recommend Key Communications for web services. I would also like to add that Marilize and her team at Key Communications were very helpful and friendly in our dealings with them, no question was too crazy. surelinebodyrepairs.com.au
Managing our fleet of over 50 mobile devices has never been easier thanks to the friendly and pro-active approach of the team at Key Communications, who have helped us contain our costs even though our fleet has more than doubled in size. Key Communications have regular review meetings with us to ensure that we understand the latest plans and options and how they can best be applied to our business. The team at Key Communications are always available to answer questions as they arise and to offer suggestions to prevent issues before they arise. The frustration of dealing directly with the many departments of the telcos is alleviated by having a single point of contact at Key Communications. Keeping up to date with the latest Technologies, Key Communications are able to offer advice on the best solutions to suit our business. Whether it be the selection of hardware, mobile and fixed line plans, minimising bill shock, educational seminars and vendor presentations I am secure in knowing I have access to the professional team at Key Communications with their many years of industry experience.
Baylec Electrical has for some time now used the services of Key Communications and I would like to congratulate Key Communications overall for the prompt and professional service that we have always been afforded. We continue, like many companies, to require new technologies and smarter communication devices to ensure we stay at the forefront of our industry and I know that when it comes to communications you guys are only a phone call away. Keep up the good work, we look forward to many more years of mutually beneficial business together.
I have been meaning to email you to thank you for everything. The installation did go well and Kieth & the team was great – and we are all happy and settled in!
I mentioned to a colleague recently, that I had become very frustrated by the lack of service and support being provided my current Telstra representative. I was advised that I should consider dealing with a provider named Key Communications. Subsequently, the Keycomm team promptly organised a meeting to discuss my issues. I was impressed with what was said and promptly engaged Key Communications to assist me in obtaining a new line and ADSL data plan, into one of my shops. I had been told on numerous occasions over the past 2 years, that this was not available, due to limitation in the Telstra network. However I have been advised to submit an application and within 2 weeks both my additional line was connected under an ADSL plan. This allowed me to retire the current wireless set up at that shop; it is now my backup solution. Key Communications solved my problem at this site and has since provided proactive support to ensure, that I get the best from Telstra at all times.
I would like to say how pleased I am with respect to the proactive account support received by the Keycomm team. When we first started working with the Keycomm team we were aware that we may not be getting the best from our Telstra account. Key Communications helped review all of our Telstra accounts, pointed out issued, such as paying for services we did not need, and more than we should for those services we did need. Keycomm have worked hard with us over the last few years, and continue to do so, to greatly reduce our spend while increasing the amount of Telstra services we receive. The service and support we receive from Key Communications when I contact them for any Telstra issues, or anything else is excellent, especially with respect to mobility support. Key Communications also keep me up to date with what Telstra has to offer, in all our business communication environments. I thoroughly recommend Key Communications to any business, who wants to get the best from their business communications and from Telstra.
Just want to let you know we received the headset this morning and I just love the service you provide to us…you are so efficient and I do appreciate it.
Warren has been providing us with First class account support for over 2 years now, helping our organisation to contain costs and keep up to date with the latest in business technology. Managing mobile and fixed line communications coupled with I.T. support across multiple sites spanning two states has been made simple with Key Communications and the friendly, pro-active approach delivered by Warren. With our teams travelling overseas, managing international roaming requirements was always a frustrating process, with the right support from Key Communications only a phone call away we’re now confident our teams will not be left in the lurch. It’s great to be supported by a communications company who share our goals for growing business.
The approach from Key Communications was friendly and informative. Over the last few years our phone accounts had gotten messy, Warren (from Key Comm) was able to consolidate the multiple accounts we had with Telstra and deliver a solution that significantly reduced handling time for our accounts department. Along with the consolidations of accounts Warren reviewed our current spend across both mobile and fixed line services and was able to suggest considerable cost savings. With our phone accounts now in good order and a single contact point for all account and billing requirements, we feel confident our communication services are well supported and are receiving the right telecommunications services to meet our business needs.
The Key Communications team have provided outstanding service for my business. Recently, after experiencing intermittent issues with my internet services, I contacted Key Communications. The account manager came out and diagnosed the issues, arrange for a technician and promptly had these issues rectified. He also reviewed our telecommunication accounts, delivering a consolidated account solution that has simplified billing for myself and accounts team. I know my communications are in good hands with the professional team at Key Communications and their many years of industry experience.
With Telstra when you operate in more than one location, your staff can remain connected with access to high speed data services on robust IP networks. Together with dynamic Class of Service technologies to optimize the end-user experience, they’ll keep performing at their best.
Key Communications provide expert consultation, design and installation and a range of cost-effective priority support and maintenance options to protect your ICT investment, minimise down time and get your systems up and running fast in the event of a fault.
We combine the best products and services into one streamlined package and one convenient bill. Tailoring packages from the basic through to advanced to match your business requirements with our goal to help simplify your communication needs, offer savings and improve work efficiency