Dear Valued Customers,

We would like to inform you about an upcoming change that will impact your Microsoft 365 licensing costs. In October 2022, Microsoft announced an adjustment to their pricing for Microsoft 365 licenses, resulting in a 9% increase in costs. Recently Microsoft confirmed the price change will come into effect on September 1st, 2023.

At KeyTech, we strive to provide you with the best services and solutions, while also ensuring transparency in our operations. Due to the pricing update by Microsoft, we regret to inform you that we will need to adjust our pricing accordingly. Our pricing for Microsoft 365 licensing will also be increased by 9% starting from September 1st, 2023.

We understand that changes in pricing can raise questions, and we want to provide you with all the necessary information to make this transition as smooth as possible:

Why the Price Increase?

Microsoft is a global technology leader that offers a wide range of cloud services and software solutions. In order to maintain consistency and fairness across different regions and currencies, Microsoft periodically reviews and adjusts its pricing to reflect exchange rates with the U.S. dollar. This ensures that customers across the globe experience pricing that is aligned with local currency values, promoting transparency and predictability in an ever-changing economic landscape.

Timing of the Price Increase:

The new pricing will be applicable from September 1st, 2023. This means that any billing or contracts renewed on or after this date will reflect the adjusted pricing.

Current Annual M365 Agreements:

For customers who are currently under annual Microsoft 365 agreements, rest assured that the new pricing will not affect your ongoing agreements until their completion. You will continue to enjoy the existing pricing until the end of your current term.

Communication Channels:

If you have any questions, concerns, or require clarification regarding the upcoming pricing adjustment, our dedicated customer support team is here to assist you. You can reach out to us through our regular communication channels.
We understand the importance of budgeting and planning for your organisation, and we apologise for any inconvenience this price adjustment may cause. We greatly value your business and the trust you have placed in us as your managed services provider. We are committed to delivering exceptional service and ensuring a seamless transition during this adjustment period.

Thank you for your continued partnership. We look forward to addressing any queries you may have and supporting your organisation’s IT needs. At Key Tech we are here to support your business through these changes. Our team of experts is dedicated to helping you understand the pricing adjustments and how they might impact your organization. We are committed to assisting you in making informed decisions that align with your budget and technology needs.

Sincerely,
Key Technologies

Unleashing New Capabilities for Enhanced Productivity

On the 9th of March, Microsoft 365 Copilot was introduced and has since been making waves as a trusted assistant for work. With the Microsoft 365 Copilot Early Access Program, more customers are gaining access to this innovative tool. The program has received overwhelmingly positive feedback from enterprise customers, including Goodyear, General Motors, The Walsh Group, and Avanade, who recognise its potential to revolutionise work.

Microsoft is also rolling out the Semantic Index for Copilot. This new capability will be available to enterprise customers with Microsoft 365 E3 and E5 licensing, whether they are using Copilot or not. The Semantic Index is a sophisticated mapping of user and company data. Instead of simply searching for keywords in file names or bodies, the Semantic Index understands the context and relationships within the data. For example, if you inquire about the “March Sales Report,” Copilot will not only look for documents containing those words but will also recognise that sales reports are typically produced by Kelly on the finance team using Excel. This conceptual understanding allows Copilot to determine your intent accurately and assist you in finding the information you need. The Semantic Index for Copilot not only improves the responsiveness of Copilot itself but also enhances enterprise search results.

Now, let’s explore the exciting new capabilities that Microsoft 365 Copilot is bringing to the table.

Copilot in Whiteboard

Microsoft Teams meetings and brainstorms are about to become more creative and effective. Using natural language, Copilot in Whiteboard allows users to generate ideas, organise them into themes, create designs, and summarise whiteboard content. This capability enables more productive and efficient meetings, as Copilot can provide ideas on specific topics. Leveraging the power of Microsoft Designer, Copilot can transform ideas into original images that complement the text. Feedback solicitation, work summaries, and the use of Microsoft Loop components take collaboration to the next level.

Copilot in PowerPoint

Copilot in Outlook

Copilot in OneNote

Copilot in Microsoft Loop

Copilot in Microsoft Viva

As Microsoft continues to bring Microsoft 365 Copilot to customers, they still are committed to their AI principles and Responsible AI Standard. Microsoft prioritises user privacy, reviews AI systems for potential threats, filters harmful content, and applies technologies like InterpretML and Fairlearn to detect and correct data bias. Transparent decision-making processes, limitations, and source references empower users to review and adjust content based on subject-matter expertise.

With the introduction of these new capabilities, Microsoft 365 Copilot is set to empower users, boost productivity, and enhance collaboration across various Microsoft platforms.