Internet access you can rely on Telstra Internet Direct is a secure, high-performance internet service with exceptional availability and scalability. It is designed to support business-critical operations and provide a consistent, quality experience for your staff and customers.
With Telstra Internet Direct, you have a dedicated, carrier-grade link to one of the largest internet backbones in Australia – providing greater national coverage – as well as the global internet. We offer more Points of Presence in Australia than other providers, plus more than 900 Points of Presence world-wide for ease and speed of access.
Our high capacity network has full redundancy and inbuilt security, backed by proactive monitoring and management. You also have the assurance of 24/7 helpdesk support, while an online portal lets you view, troubleshoot and manage your service. Telstra Internet Direct gives you the flexibility to choose from a wide range of carriage types, speeds, usage and pricing, the option of IPv6 addressing, as well as a range of additional services.
|An individual, secure, uncontested carrier-grade connection to the internet||Helps you avoid congestion and configuration issues|
|Direct access to one of Australia’s largest internet backbones through more than 88 Points of Presence locally. All capital city access points are connected with minimum 10 Gbps links |
to the core network with a maximum of only two hops
|Ease of access to your business across all Australian capital cities and many regional areas with faster speeds|
|Dedicated internet infrastructure in over 15 countries and more than 900 Points of Presence globally through our partners||Minimised hops internationally for better performance|
|High levels of clear bandwidth capacity over optical fibre||Helps to reduce latency and packet loss during data transit|
|Built in security measures at multiple layers and devices||Helps keep your communications and online transactions safe and private|
|24/7 monitoring and management of our network plus full redundancy||High levels of availability to support your operations|
|Technical helpdesk, plus a dedicated online helpdesk||Helps to ensure any issues are resolved quickly|
|A wide choice of data access methods including ADSL, Ethernet Lite, IP Gateway, E-Line, Optic Wave™ and Ethernet MAN (with the exception of satellite and cable)||Flexibility to have the access type that suits different site requirements|
|A wide range of speeds from 512kbps with Ethernet Lite to 1Gbps with Ethernet MAN and 10Gbps with E-Line and Optic Wave™||Choose the speed that matches your business needs at each site|
|A choice of pricing plans||Enables you to combine economy with performance. |
For Unlimited Plan Users: have greater flexibility through on-demand bandwidth features and your routers will have an enhanced feature for allocating bandwidth to your users.
For ‘Limited’ Plans Users: gain greater flexibility from shared bandwidth allowances.
|CustData online portal – a secure portal accessible by most web browsers with easy navigation lets you: ||View and manage your service performance, plan network capacity and budget requirements|
|Network Visibility online tool||Allows you to assess your network path and routing information, and self-diagnose network issues without needing to contact us.|
|Static IP addressing||Enables you to host your own content – additional IP addresses are available on request|
|Option of IPv6 addressing across Ethernet MAN, Ethernet Lite, or Ethernet Line||Future-ready – use the new addressing protocol when you need to|
|Optional services – Telstra Internet Direct |
can integrate with compatible Telstra services, such as Security Services, Cloud Services (through Co-location), and equipment via Managed Data Networks
|Combine extra services to suit your business and have the simplicity of one contact point|
Things you need to know
To connect to Telstra Internet Direct, you must have a Telstra carriage service. The range of connecting carriage services that support Internet Direct include ADSL (Multi-Site), Ethernet Lite, Ethernet MAN, Ethernet Line, Optic Wave™, IP Gateway, and Managed Facilities-Co-location.
Refer to http://www.telstra.com.au/customer-terms/business-government/internet-services/internet-solutions/