Get your SIM Card Swap in no time! No need to call and wait to be helped. Fill in your details below and our Team will let you know when completed. Simple!
Have a Question?
1Don't Know my Telstra Account Number?
No problem, that is not required. We can find your account based on the other information you supply. The required fields are marked with an asterisk*
1How long will it take?
Depending on the number of enquieries we have, it may differ from time to time. We always do our best to have this done for you as soon as possible, we know you need to be able to use your phone and work tirelessly to get this rolled out asap.
1Where is my SIM Number located?
Your SIM number is located on your SIM Card.
1How will I know it has been completed?
We will email you a PUK number to confirm that your SIM Swap is complete. Store this number in a safe place.