ShoreTel's business communications system delivers voice, unified communications (UC), and contact center solutions to enterprises of all sizes. It combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that offers seamless integration of enterprise and CRM applications, including Microsoft Outlook and IBM Lotus SameTime.
Your ShoreTel system consists of the following components:
Unified Communications Platform
A purpose-built voice architecture scales with ease; voice switches support IP phones, analog lines, and PSTN and ITSP trunks.
ShoreTel offers a wide range of IP phones to suit every type of user, from executive to remote office worker; operator to call center supervisor.
From a single browser-based interface, IT staff easily manage the entire system.
An array of open interfaces (APIs) and pre-built connectors integrate with third-party information and applications.
ShoreTel combines voice, video, IM communications, and contact center capabilities in one easy-to-use interface.
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