2G time has run out

2G Exit – Important information about SIM only/M2M plans.

Telstra will be discontinuing the 2G (GSM) 900MHz network on 1 December 2016 Australia-wide.

As a result, any SIM cards and/or devices, including wireless machine-to-machine (M2M) services that only operate on the 2G network will stop working from this date. In addition, International Roaming will stop working for services affected by the 2G network shutdown. To minimise any interruption, all of our impacted customers will need to upgrade their  services to operate using 3G or 4G technology on the Telstra Mobile Network. As a minimum, devices and SIM cards must operate on 3G 850MHz.

Important information for customers acquiring sim only and/or M2M plans

If you have any SIM only plans you must ensure that you tell us what  devices you are using to ensure that you are 3G/4G compatible.

Do not source equipment that is Quad Band GSM only – these services will cease operating on our network from 1 December 2016.

What to Do?

1. We recommend migrating your devices as soon as possible, to enable a transition before the 2G network closure.

2. Closure of 2G (GSM) 900MHz network is on 1 December 2016.